[Product] Preferences

Keep users engaged,
not annoyed.

Users who control their notifications don't unsubscribe from everything. Give them fine-grained preferences—built right into the inbox—and watch opt-out rates drop.

[01] The experience

Self-serve preferences, zero friction

Users manage notifications right from the inbox. No hunting through settings, no support tickets.

By notification type

Keep order updates, disable marketing. Users choose exactly which notifications they care about.

NotiflowEnabled
Order Updates
Welcome Series
Password Reset
Account Security
Usage Alerts
Weekly Digest
Marketing

By channel

Email but no push. In-app only. Users control how they want to be reached.

Channel typeEnabled
In-app
Email
SMS
Chat
Browser
Push
Faster Food Technologies - logo

We used to spend weeks building and maintaining notification logic across in-app, push, and email. With Notiflows, we set up our entire notification infrastructure in days. The drag-and-drop builder means our product team can iterate on messaging without pulling engineers away from core features.

Marcin Wojtyś - Founder & CEO, Faster Food Technologies

Marcin Wojtyś

Founder & CEO, Faster Food Technologies

[02] Why it matters

Users stay, support scales

Fine-grained control means fewer frustrated users and fewer tickets for your team.

Lower opt-out rates

When users can fine-tune, they don't unsubscribe from everything. They keep the notifications that matter and turn off the noise.

Fewer support tickets

"How do I unsubscribe?" Users handle it themselves, right from the inbox. Your support team never hears about it.

Already built

Preferences are part of the inbox component. No separate UI to build, no API to integrate. It just works.

Stop losing users to notification fatigue

Give them control. Keep them engaged.